Shipping & Returns

Free shipping on orders $69 and over!(except some remote regions)

International shipping is handled by Air INTERNATIONAL EMS Express Company, DHL, UPS, normally we need about 2 days for preparing the dress and another 5-7 working days for shipping.

All jackets are ready to ship ones,normally you will receive it about 5-7 days after you order it and tracking number will be available within 2-4 days. Order status can be tracked at the: EMS, DHL,UPS.

After placing orders, please check your email to get order confirmation.Please just order online and we would automatically ship out your orders timely; we accept payment by Credit card, Paypal, T/T, Western Union, etc.

We are a professional online dealer and cooperate with EMS expressing, DHL, UPS long-term, shipping order and delivering right to your door. Please make sure you are at home when the packages will be arrived.

We used to arrange the products according to" Special Instructions or Order Comments", if you have special requirement of your orders, please leave us a message.

If you want to cancel your order, please email us immediately.15% cancellation fee applies. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.

Return policy

We are committed to your complete satisfaction. Before enjoying easy exchange & return policy, you must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.

All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund: all returned items are subject to a 25% restocking fee. Shipping and handling charges are non-refundable.Customer will pay all shipping fees for exchange.

We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.

All of the customers need pay shipping fee and the 25% poundage who want to return us.

Order Cancellation

If you want to cancel your order, please email us immediately.Orders within 24 hours,can be canceled.15% cancellation fee applies.Majority of orders are dispatched within 1-2 days from the order date. Prepared or Shipped orders cannot be cancelled.Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.

You will receive a tracking number within 3 days after placing your order, sometimes your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.

Friendly Notice:

1.If you want to change your shipping address, please click contact us for assistance ASAP. If the shipping address is different from the billing address, please do not forget to send us an email to confirm this address.

2. For the interests of both of us, customers can refuse to sign for the package which is damaged when received. The shipping company will be responsible.

www.varsityjacketsonlinestore.com

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